With the innovations resulting from digital transformation, companies have become even more attentive to their internal processes. At the same time, many professionals have begun to have more autonomy and have become fundamental pieces in the transformation of organizations by acting as citizen developers within the business.
Citizen developers are users who are not IT-trained but are empowered to create business applications through technologies such as no-code platforms. These users are the result of citizen development, a strategic trend to mitigate the shortage of technical professionals and relieve pressure on the IT department within the company.
Currently, citizen development is fundamental for greater involvement of people from different departments in the organization’s digital transformation journey.
Understand the reasons why citizen developers, considered in this article exclusively as internal employees, have become indispensable in an organization and learn how to make them a reality within the company.
The future of business application creation requires the presence of the citizen developer
Companies are increasingly controlling the creation of applications within their business. Thus, it becomes even more necessary to have resources within organizations capable of creating solutions without overloading the IT department.
That is why the importance of qualified professionals creating technological solutions has been highlighted in the market for some time. As early as 2019, Gartner published a study stating that even then, 61% of organizations intended to start activities aimed at qualifying citizen developers within their teams.
But what exactly are citizen developers? In short, when considering only the company’s internal employee structure, they are those professionals trained to create and manage business applications without the need to involve the IT department.
To make it easier, one can think of that professional from a non-IT area who has developed the ability to create their own digital solutions. For example, that colleague who, autonomously, managed to automate the work of the entire team by creating applications with a no-code platform.
The presence of these professionals minimizes the recurring problem of waiting months for project approval, which often got stuck with the already overloaded IT team. This means more dynamism for the company, with the creation of solutions keeping pace with internal business priorities.
How do citizen developers create applications?
The creation of business applications becomes possible for professionals without specific technological knowledge through no-code platforms. These tools are developed specifically so that anyone can create solutions.
This happens because a no-code platform is developed so that all the elements necessary for creating applications are easily accessible. In the development area, within a no-code platform, resources such as menus, tabs, pages, users and profiles, security, file uploading, among others, are available.
In this way, the user only needs simple commands, such as clicking the mouse, to access these items and create their web solutions through them.
This approach allows professionals from different roles to become citizen developers within the company, even without having a deep knowledge of programming.
The Masterlink Platform is an example of no-code technology, as it is aimed at a non-technical audience and allows for the creation of web applications, closely aligned with the business vision, as well as portals, whether on the internet, extranet, or intranet.
With the Masterlink Platform, citizen developers benefit from a simplified model that allows them to build applications without resorting to programming. This generates a scale effect where the impact of a specialized/technical team achieves broader results through the action of non-technical users.
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